9 Watt LED Bulb 1 Year warranty

Returns/Replacements

In case, if the damaged product is received, it must be reported to us through the registered email I’dto TOPSOIL LED email at info@topsoil.co.in within 48 hours of delivery with the video and images of the damaged product along with the packaging photographs.

Terms for Returns & Replacement:

• 1. Product is damaged/defective.
• 2. Product is different from the description on the website.
• 3. Wrong item delivered/Wrong Colour/Wrong Size/Wrong Quantity.
• 4. Missing parts/accessories.
• 5. For an incomplete order/damaged order, customers have to share an unboxing video while initiating for return.

Eligibility Criteria for Return / Replacement

• In case of returning the product, customer needs to inform us within 48 hours of receiving the order. In case, if you received a damaged product, it must be reported to us within 48 hours of delivery.
• If the product is delivered defective or damaged, in that case, customer needs to inform us through Registered email I’d to info@topsoil.co.in or Call us at +91-7000628253(Helpline Number) within 48 hours from the time of delivery.
• The product will be returned / replaced only when they are unused.
• All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories and in the original manufacturer’s box/packaging as delivered to you.
• A copy of the Invoice should also be sent to TOPSOIL LED along with the product.

How to Return a Product

The customer should send the product to us through India Post. Once the product is received by us, then we return/replace the material along with the new order of the customer.